Seller Agreement

This Seller Agreement applies to any user who creates payment links or lists digital products for sale on Walled. It supplements and is incorporated into the Walled Terms of Service.

By submitting your first product or payment link, you agree to this agreement. If you do not agree, do not activate seller features on your account.

Before receiving your first payout, you must complete identity verification through our KYC provider (Didit). This includes submitting a valid government-issued ID and, in some cases, a selfie for liveness verification.

KYC verification is required by financial regulations. Walled reserves the right to hold payouts until KYC is approved. If your KYC is rejected, we will notify you with a reason and you may resubmit.

You represent and warrant that: (a) you own or have full rights to sell the products you list; (b) your product descriptions are accurate and not misleading; (c) you will fulfil delivery of purchased digital products promptly; and (d) your products and activities comply with all applicable laws.

You are solely responsible for the content you upload, including text, files, images, and downloadable assets. Walled does not pre-screen all content but reserves the right to review and remove content that violates our policies.

All hosted digital products are subject to admin review before publication. Review typically takes 1–3 business days. You will be notified of approval, rejection, or requests for revision.

Payment links do not require prior review but are subject to ongoing monitoring. Walled may disable payment links that violate policy without prior notice.

Walled charges a 2% platform fee on each transaction, calculated on the gross buyer payment amount. Stripe's payment processing fees are deducted separately by Stripe.

Example: A buyer pays $100. Stripe deducts approximately $3.20 (2.9% + $0.30). Walled deducts $2.00 (2%). You receive approximately $94.80 before the USD/MZN exchange rate is applied.

Fee rates are visible in your dashboard. Walled may update its fee rates with 30 days' written notice to active sellers.

You may request a payout of your available balance at any time through the Walled dashboard. Payout requests are reviewed and processed by a Walled administrator, typically within 3–5 business days.

Transaction proceeds are held for 7 days after each payment before becoming available for payout. This hold protects against chargebacks and fraudulent transactions. The expected release date for held funds is shown in your dashboard.

Payouts are made in Mozambican Metical (MZN) via M-Pesa, eMola, mKesh, or bank transfer, using the USD/MZN rate published on the platform at the time of payout approval. You must have a valid payout method configured in your account settings.

If a buyer receives a refund or initiates a chargeback with their bank, the corresponding amount is deducted from your available balance and access to the affected digital product is revoked automatically.

If a chargeback or refund occurs after a payout has already been processed, Walled may offset the amount against your future earnings. In cases of repeated disputes or suspected fraud, Walled may place a temporary hold on your account pending investigation.

Sellers are responsible for maintaining acceptable dispute rates. Stripe may impose additional restrictions if your chargeback rate exceeds Stripe's thresholds.

You may not use Walled to sell: illegal goods or services; counterfeit or intellectual-property-infringing items; unlicensed financial or investment products; gambling or lottery services; adult content without compliant age-verification; hate speech or materials that incite violence; weapons, drugs, or controlled substances; or anything on Stripe's Restricted Business list.

Violation of this section will result in immediate account suspension and forfeiture of pending payouts to the extent required by law.

You are solely responsible for determining, declaring, and paying any taxes applicable to your sales, including income tax, VAT, and digital services taxes, in your country of residence and any other applicable jurisdiction.

Walled provides a transaction history in your dashboard to assist with tax reporting. Walled does not withhold taxes on your behalf unless required to do so by applicable law.

Either party may terminate this agreement with written notice. You may close your seller account by contacting team@thinqr.org. We will process any outstanding approved payouts before closure.

Walled may terminate or suspend your seller access immediately for material breach of this agreement, repeated policy violations, KYC failure, or if required by Stripe or applicable law.