Terms of Service

Walled is a payment and digital commerce platform operated by Thinqr-Org, LLC, a Delaware limited liability company registered at 131 Continental Dr, Suite 305, Newark, Delaware 19713, USA ("Walled", "we", "us", "our").

Walled enables sellers to create payment links and sell digital products online. Payments are processed by Stripe. Walled coordinates payouts to sellers after admin review.

By creating an account or using the Walled platform, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.

These terms constitute a legally binding agreement between you and Thinqr-Org, LLC.

You must be at least 18 years old to use Walled. By creating an account, you confirm you are of legal age and can enter a binding contract in your jurisdiction.

You may not use Walled if you are prohibited from receiving services under the laws of the United States, your country of residence, or any other applicable jurisdiction. Walled complies with applicable sanctions regimes and may block accounts accordingly.

You must provide accurate, complete, and current information when registering. You are responsible for keeping your account credentials secure and for all activity under your account.

Sellers must complete identity verification (KYC) before requesting payouts. We use Didit for identity verification. KYC data is collected and stored as described in our Privacy Policy.

Payments on Walled are processed by Stripe, Inc. By making or receiving payments through the platform, you agree to Stripe's Terms of Service. Walled uses Stripe to collect buyer payments and coordinate disbursements to sellers.

Walled facilitates payments on behalf of sellers. Buyers enter into the underlying transaction directly with the seller. Walled is not responsible for the quality, delivery, or fitness for purpose of any product or service sold through the platform.

Walled charges a 2% platform fee on each transaction, calculated on the gross payment amount before Stripe's fees. Stripe's payment processing fees are charged separately and deducted by Stripe. The net amount available for payout reflects both deductions.

Fee rates and net amounts are shown in your dashboard before you submit a payout request. Walled reserves the right to change fee rates with 30 days' notice to active sellers.

Sellers may request a payout of their available balance through the Walled dashboard. Payout requests are reviewed and approved manually by Walled administrators, typically within 3–5 business days.

New transaction proceeds are held for 7 days before becoming available for payout. This hold period protects against chargebacks and disputes. The release date for held funds is shown in your dashboard.

All payouts require a verified identity (KYC approved) and a confirmed payout method. Payouts are processed in Mozambican Metical (MZN) using the USD/MZN exchange rate published on the platform at the time of payout approval.

Sellers may list digital products for sale through Walled. All products are subject to admin review before publication. Walled reserves the right to reject or remove any product that violates these terms, applicable law, or Stripe's acceptable use policy.

Sellers are solely responsible for the content, description, accuracy, and delivery of their digital products. Walled does not endorse or guarantee any product listed on the platform.

Buyers may request a refund within 7 days of purchase by contacting team@thinqr.org with their order reference and the email used at checkout. Approved refunds are issued to the original payment method via Stripe.

If a buyer disputes a charge directly with their bank or card issuer (chargeback), the disputed amount is immediately placed on hold from the seller's available balance pending Stripe's dispute resolution process.

Digital products that have been accessed or downloaded may not be eligible for refund at Walled's discretion, unless the product was materially different from its description.

You may not use Walled to sell or purchase: illegal goods or services, counterfeit or infringing items, unlicensed financial products, gambling services, adult content without required age-verification controls, hate speech or discriminatory materials, weapons, controlled substances, or anything prohibited by Stripe's Restricted Business list.

You may not use Walled to commit fraud, money laundering, or any form of financial crime. Accounts found to be in violation will be suspended immediately and reported to appropriate authorities where required by law.

Sellers retain ownership of all content and products they upload to Walled. By listing a product, you grant Thinqr-Org, LLC a non-exclusive, royalty-free licence to display, host, and deliver your content to buyers through the platform for as long as it is listed.

Walled's platform, name, logo, and design are owned by Thinqr-Org, LLC. You may not copy, reproduce, or create derivative works of any Walled intellectual property without written permission.

You may close your account at any time by contacting team@thinqr.org. We will process any pending payouts for amounts already cleared and settled before account closure.

We may suspend or terminate your account immediately if you breach these terms, fail KYC verification, engage in prohibited conduct, or if required by law or Stripe's policies. We will endeavour to give reasonable notice where permitted by law.

The Walled platform is provided "as is" and "as available". We make no warranty that the service will be uninterrupted, error-free, or free from security vulnerabilities. We are not responsible for Stripe outages, exchange rate fluctuations, or third-party delivery failures.

To the maximum extent permitted by applicable law, Thinqr-Org, LLC's total liability to you for any claims arising from your use of Walled shall not exceed the total platform fees paid by you in the 12 months preceding the claim. We are not liable for indirect, consequential, incidental, or punitive damages.

These terms are governed by the laws of the State of Delaware, United States of America, without regard to its conflict-of-law provisions. Any dispute arising from these terms or your use of Walled shall be resolved in the courts of the State of Delaware, unless mandatory consumer protection laws in your jurisdiction require otherwise.

We may update these terms from time to time. Material changes will be communicated by email or prominent notice in the platform at least 14 days before taking effect. Continued use of Walled after the effective date constitutes acceptance of the updated terms.

Thinqr-Org, LLC, 131 Continental Dr, Suite 305, Newark, Delaware 19713, USA

Email: team@thinqr.org | WhatsApp: +258 849 448 994